Terms of Service

These Terms of Service govern the use of PANDINO (pandino.app), a software platform for orchestras and cultural organisations, operated by [COMPANY LEGAL NAME], [ADDRESS], Austria ("we", "us"). By registering an organisation or using the platform, you agree to these terms.

PANDINO provides tools for managing musicians and staff, scheduling, availability, touring, sheet music distribution, communication and billing support. The scope of features depends on the selected plan. We may improve or modify features, provided the core functionality of your plan is preserved.

Organisations register an account and may invite members. You are responsible for the accuracy of the data you provide and for keeping login credentials confidential. Accounts are personal and may not be shared.

New organisations may receive a free trial period. After the trial, continued use requires a paid subscription according to the pricing communicated at the time of subscription. Prices, billing cycles and payment terms: [PRICING DETAILS]. We may change prices with reasonable advance notice; changes apply from the next billing period.

All data you enter (member data, schedules, documents, files) remains yours. You grant us the technical rights necessary to store and process this data solely to provide the service. You are responsible for ensuring you are entitled to enter the personal data of your members and for complying with your own obligations under applicable data protection law.

You may not misuse the platform, attempt to gain unauthorised access, upload unlawful content, or use the service to violate the rights of third parties.

We aim for high availability but do not guarantee uninterrupted operation. Planned maintenance will be communicated where reasonably possible.

We are liable without limitation for intent and gross negligence. For slight negligence, we are liable only for breaches of essential contractual obligations and limited to the foreseeable, typical damage. Liability for lost profits and indirect damage is excluded to the extent legally permissible. Mandatory statutory liability remains unaffected.

Subscriptions can be terminated according to the agreed billing cycle. We may suspend or terminate accounts that materially violate these terms. Upon termination, you may request an export of your data within [EXPORT PERIOD, e.g. 30 days]; afterwards, data is deleted in accordance with our Privacy Policy.

We may update these terms. Material changes will be announced in advance. Continued use after the effective date constitutes acceptance.

Austrian law applies, excluding its conflict of law rules and the UN Convention on Contracts for the International Sale of Goods. Place of jurisdiction is [PLACE], Austria, to the extent legally permissible.

Contact: [CONTACT EMAIL]